B2X Care Solutions offers worldwide Aftersales Services for the IT, Consumer electronics, Household Appliances and Industrial Components industries. B2X professionals have extensive experience in taking over and optimizing complex repair and return processes.
B2X manages a global network of call centers, repairers and logistics service providers and assumes full responsibility for in-warranty and out-of-warranty services. Through an international network of specialized partners B2X Care Solutions is able to provide integrated services, covering all aspects of premium aftersales requirements. As an independent service provider the company fulfils the aftersales obligations of its customers and secures their competitiveness in the global aftermarket. This means that B2X customers can fully concentrate on their core competencies. B2X guarantees return on service for its customers - without upfront investments and without accruals.
B2X Care Solutions is headquartered in Munich, Germany. With a presence in Brazil, Mexico, Columbia, Poland, Portugal, Greece, Egypt, South Africa, Russia, India and China B2X provides services in more than 50 countries across the globe.